PLACEHOLDER — This is sample content for layout purposes only. Consult a qualified legal professional before publishing.
Last updated: 25 February 2026
We are committed to delivering your coffee and food products in the best possible condition. Please review our shipping information below.
We currently ship to addresses within [list of countries/regions]. If your delivery address is outside our standard shipping areas, please contact us to discuss options.
Orders placed before 2:00 PM (local time) on business days are typically processed the same day
Orders placed after 2:00 PM or on weekends/public holidays will be processed the next business day
During peak periods (holidays, promotions), processing may take an additional 1-2 business days
Standard shipping: 3-7 business days
Express shipping: 1-3 business days
International shipping: 7-21 business days (varies by destination)
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
Free shipping on orders over [amount]
Standard and express shipping rates are calculated at checkout based on weight and destination
International orders may be subject to customs duties, import taxes, and additional fees — these are the responsibility of the buyer
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number on the carrier's website to monitor the status of your delivery.
We take special care when packaging food and coffee products to ensure freshness and quality:
Coffee beans are packed in sealed, airtight bags with one-way degassing valves
Perishable items may include insulated packaging or ice packs where appropriate
All products are securely boxed to prevent damage during transit
If you experience any of the following, please contact us within 48 hours:
Damaged package upon delivery
Missing or incorrect items
Package not delivered despite tracking showing delivery
Significant delay beyond the estimated delivery window
We will work with the carrier to resolve any delivery issues as quickly as possible.
For shipping enquiries, please contact us or email hello@milio.io.
